Contact details
Your name, phone number, email address, and preferred way to reach you when you ask for service.
Drive Brakes Inc.
Privacy, handled with care
This policy explains how Drive Brakes Inc. collects, uses, stores, and protects information when you contact our Sainte-Julienne auto repair shop or request an appointment.
What we collect
Only what the request needs
We keep information tied to a clear service purpose. Simple is better.
Vehicle details
Details such as your vehicle make, model, year, registration information, and the work you describe.
Site activity
Basic technical information may be recorded to keep this website secure and working properly.
How information is used
Every detail has a purpose
We use information to respond, plan, and protect the service.
Answer requests
We use your contact details to reply to questions, confirm appointment details, and discuss your vehicle's needs.
Plan service
Vehicle and service information helps our team prepare for diagnostics, maintenance, repairs, and follow-up communication.
Protect the site
Technical records can help identify misuse, investigate errors, and maintain a safer online booking experience.
Your choices
You can ask about your information
Contact Drive Brakes Inc. if you want to know what personal information we hold about you, correct an error, or ask us to stop using information that is no longer needed for the request.
We may need to confirm your identity before making a change. Some records may need to be kept when required for business, safety, accounting, or legal reasons.
- Ask what information is connected to your request.
- Request a correction when details are inaccurate.
- Raise a concern about how information is handled.
Careful access
Access to customer information is limited to people who need it to respond or provide service.
Reasonable retention
Information is kept for as long as there is a clear service, operational, or legal reason to retain it.
Direct answers
Privacy questions go directly to our team instead of disappearing into a generic support queue.
Privacy questions
Speak with Drive Brakes Inc.
Tell us what you need reviewed. Include enough detail for us to find the right request, and leave out sensitive information that we do not need.
1803 Rue Chayer, Sainte-Julienne, Quebec J0K 2T0
Policy details
A clear record of our approach
This policy applies to information collected through Drive Brakes Inc.'s website, appointment requests, and direct communications about automotive repair or maintenance.
Service partners
When another provider helps us operate communications, hosting, scheduling, or payment functions, information is shared only for that defined task.
Policy updates
We may revise this page when our services or information practices change. The current version appears here.
Questions first
If any wording is unclear, contact Drive Brakes Inc. at [email protected].